MICROSOFT ACTIVESYNC PROBLEM ANDROID

Please provide any feedback or guidance for that very weird problem. Server side i have checked all logs and can't see anything abnormal.

MICROSOFT ACTIVESYNC PROBLEM ANDROID

If we create a new folder from OWA or desktop Outlook client, it is visible from ActiveSync Outlook clients.Ģ) I have tried setting up those accounts to many different mobile devices with official Microsoft Outlook app, but folders remain invincible.ģ) I have tried Remote Connectivity Analyzer -> ActiveSync test -> FolderSync command and i can see a folder that is invincible to mobile Outlook client (see attached screenshot).Ĥ) I have tried a different Android mail client (Nine) and i can see those folders that aren't visible to Outlook mobile client or native Apple's/Samsung's mail client. In detail, those accounts can view all folders from desktop Outlook clients and OWA, but they can't view some pre existing folders from Microsoft Outlook ActiveSync clients (Android and iphone). Everything were operating normally and out of the blue, without any server/system change, some mail accounts have problem with ActiveSync folder sync. And that’s it You can now use your ActiveSync account for calendars, contacts, and email.

Resolution To resolve this problem, connect to Exchange by using the standard Exchange connection settings. Cause This problem occurs because Outlook doesnt support connections to a server thats running Exchange Server by using the EAS protocol.

Tap on Sync frequency, and change the setting to Automatic (Push). Log onto Exchange ActiveSync mail server (EAS): The server cannot be found. If prompted to select the account again, tap on the same account. We have on premise Exchange 2019 CU10 with all updates installation. Enable push updates (optional): Tap on the newly added account.

Microsoft activesync problem